Has an important file ever been lost requiring a complete or partial rewrite?
Do you have a backup policy - are you sure its effective?
Can you afford desktop or server downtime?
Wouldn't it be nice to know about potential problems before they materialized?
Do you and your employees just want to focus on business?

IT Essentials is the answer

IT Essentials are a set of services designed to cover core gaps, address common issues, and serve as the foundation on which superior service begins.

• 24/7/365 monitoring
• Managed Antivirus and Network Security
• Managed Online Backup
• Business Class Infrastructure

24/7/365 Network Monitoring (All day - every day of the year)

We proactively monitor the availability and performance of virtually any IP-enabled device, including desktops, laptops, servers, printers,
copiers and routers/switches.  In addition- monitoring is flexible enough to include line of business applications.

Proactive monitoring main benefits:

• Predicting (and addressing) failures before they occur
• Remote diagnosis and resolution
• Maximizes your investment in technology
• Minimizes downtime and lost productivity

Managed Antivirus and Network Security

Industry leading Antivirus/Malware protection for desktops/servers protects your company not only from on-premises threats (USB Keys/Rootkits) but also blocks malicious websites from exploitation.

• Low system overhead
• Monthly Malware/Security Assessment Reports

We also manage and monitor your network for intrusion attempts, suspect activity and plug any holes which pose a risk.

Managed Online Backup

Backups exist to protect your company from data loss and downtime.  Believe it or not there are only three basic rules to a successful backup strategy.

1. Create backups daily
2. Store backup data in a safe and secure location
3. Test and Validate backups on a regular basis

Does your company's backup plan include these rules?  Are they enforced religiously?  If your plan relies on a human being for making the backup and taking it offsite your backup is not reliable.

The only viable backup solution which is guaranteed to reliably create a backup and transport it offsite is an online backup solution.  Online backup is included as part of our essentials package.  Not only do we setup and manage your online backup but we test it on a weekly basis.

The package is designed to put into place a reliable backup policy and address top data loss scenarios:

• Accidental or unintended user actions
• System Failures
• Theft
• Natural Disasters

Business Class Infrastructure

From partnerships with leading hardware and software vendors to in-house pilot programs we continuously evaluate and invest.  The centerpiece of our operations is a state of the art professional service system which allows us to track, report, monitor and review every aspect of our commitment to providing your company superior service and support.